Payment & Refund

Payments for Studio Sunnycrest services are collected according to the quote confirmed before work begins on sunnycrest.beauty.

• This payment page at Studio Sunnycrest is scoped separately from our other service notes on this site.
• Accepted methods are confirmed by email from shop@this site and may include card or local transfer depending on Switzerland norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact shop@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Basel unless otherwise stated.

Materials for payment are quoted before shoe labour begins so Basel regulars are not guessing about lead times. No app-only queues for this bench Desk near Spalenberg 174.

Our shoe desk explains payment before tools leave the shelf while Mon–Fri 09:30–18:00 remains the reliable window for replies. We keep shoe notes separate from unrelated service tracks.